{"id":38216,"date":"2023-03-16T21:51:50","date_gmt":"2023-03-16T21:51:50","guid":{"rendered":"https:\/\/smartmessage.com\/blog_tr\/hyper-personalization-era-in-digital-marketing\/"},"modified":"2024-05-15T12:23:41","modified_gmt":"2024-05-15T12:23:41","slug":"dijital-pazarlamada-hiper-kisisellestirme-devri","status":"publish","type":"post","link":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/","title":{"rendered":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri : Verinin G\u00fcc\u00fc"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">G\u00fcn\u00fcm\u00fczde h\u0131zla yeni standartlar olu\u015fturan ki\u015fiselle\u015ftirilmi\u015f hizmetler, kullan\u0131c\u0131 beklentilerinde ciddi bir art\u0131\u015f ya\u015fanmas\u0131na sebep oldu. Hedef kitlelere yaln\u0131zca ki\u015fisel bilgileri \u0131\u015f\u0131\u011f\u0131nda de\u011fil, ayn\u0131 zamanda isteklerini ve al\u0131\u015fkanl\u0131klar\u0131n\u0131 tan\u0131yarak hitap edebilmek b\u00fcy\u00fck \u00f6nem kazand\u0131. Hiper ki\u015fiselle\u015ftirme, kullan\u0131c\u0131 bilgilerinin \u00f6tesine ge\u00e7en, ger\u00e7ek zamanl\u0131 ve davran\u0131\u015fsal verileri birle\u015ftiren bir s\u00fcre\u00e7tir.M\u00fckemmel m\u00fc\u015fteri deneyimi yaratmay\u0131 sa\u011flayan yapay zek\u00e2 teknolojileri s\u00f6z konusu s\u00fcrece \u00f6nemli bir katk\u0131 sa\u011flamaktad\u0131r.<\/span><\/p>\n<h2><b>Pazarlamada Hiper Ki\u015fiselle\u015ftirme Nedir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">En basit ifadeyle pazarlamada hiper ki\u015fiselle\u015ftirme markan\u0131n m\u00fc\u015fterilerinden elde edebilece\u011fi ger\u00e7ek zamanl\u0131 ve davran\u0131\u015fsal verileri birle\u015ftiren s\u00fcrecin b\u00fct\u00fcn\u00fcne verilen isimdir. Kavram\u0131n faaliyette sundu\u011fu avantajlar d\u00fc\u015f\u00fcn\u00fcld\u00fc\u011f\u00fcnde hiper ki\u015fiselle\u015ftirmenin <a href=\"https:\/\/smartmessage.com\/tr\/dijital-pazarlama-nedir\/\">dijital pazarlama<\/a> sekt\u00f6r\u00fcnde \u00f6nemli bir yer tuttu\u011funu s\u00f6ylemek m\u00fcmk\u00fcnd\u00fcr. S\u00f6z konusu kavram markan\u0131n m\u00fc\u015fterileri i\u00e7in <\/span><b>\u00f6zelle\u015ftirilmi\u015f bir pazarlama stratejisi<\/b><span style=\"font-weight: 400;\"> geli\u015ftirmesine imk\u00e2n tan\u0131r. Ancak bir markan\u0131n hiper ki\u015fiselle\u015ftirmeyi ba\u015far\u0131yla uygulayabilmesi i\u00e7in hem kendi \u00fcr\u00fcnlerini hem de m\u00fc\u015fterilerini daha iyi anlayabilmesi gerekir.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hiper ki\u015fiselle\u015ftirmenin uygulanabilmesi i\u00e7in toplanan veriler <\/span><i><span style=\"font-weight: 400;\">birden fazla temas noktas\u0131ndan<\/span><\/i><span style=\"font-weight: 400;\"> ve kanaldan elde edilir. B\u00f6ylelikle her t\u00fcketiciye \u00f6zelle\u015ftirilmi\u015f hizmet, reklam i\u00e7eri\u011fi ve \u00fcr\u00fcn uyarlamalar\u0131n\u0131n sa\u011flanmas\u0131 m\u00fcmk\u00fcn k\u0131l\u0131n\u0131r. Bu pazarlama stratejisiyle markalar \u00e7ok daha y\u00fcksek seviyede bir ilgi ve d\u00f6n\u00fc\u015f\u00fcm potansiyeli g\u00f6rmeyi ama\u00e7lar.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Ki\u015fiselle\u015ftirme ve Hiper Ki\u015fiselle\u015ftirme Aras\u0131ndaki Fark Nedir?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0130simlerinin birbirine benzer \u00e7a\u011fr\u0131\u015f\u0131mlar yapmas\u0131 nedeniyle ayn\u0131 ama\u00e7 i\u00e7in kullan\u0131ld\u0131\u011f\u0131 d\u00fc\u015f\u00fcn\u00fclse de s\u00f6z konusu kavramlar iki farkl\u0131 pazarlama stratejileri olarak bilinir. Hiper ki\u015fiselle\u015ftirme kullan\u0131c\u0131lara \u00f6zel deneyimler ya\u015fatmak ve teklifler sunmak i\u00e7in <\/span><b>\u00e7e\u015fitli ileri teknolojilerden yararlan\u0131r<\/b><span style=\"font-weight: 400;\">. Bu teknolojiler; IoT \u00e7\u00f6z\u00fcmleri, makine \u00f6\u011frenimi ve yapay zek\u00e2 olarak s\u0131ralanabilir. \u0130lgili pazarlama stratejisi faydaland\u0131\u011f\u0131 ileri teknolojiler sayesinde t\u00fcketicilere sunulan ki\u015fiselle\u015ftirmeyi bir \u00fcst seviyeye ta\u015f\u0131r.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ki\u015fiselle\u015ftirme ise \u00f6zetle m\u00fc\u015fteriye ait yer, sat\u0131n alma ge\u00e7mi\u015fi ve ad gibi temel verilerin reklam\u0131n\u0131n yap\u0131lmas\u0131yla ilgilidir. Yani hiper ki\u015fiselle\u015ftirmenin bu kavrama g\u00f6re daha geli\u015fmi\u015f bir strateji oldu\u011fu s\u00f6ylenebilir. Hiper ki\u015fiselle\u015ftirmede t\u00fcketicinin arzu etti\u011fi veya ihtiya\u00e7 duydu\u011fu hizmetleri belirlemek i\u00e7in<\/span><i><span style=\"font-weight: 400;\"> ger\u00e7ek zamanl\u0131 davran\u0131\u015fsal veriler<\/span><\/i><span style=\"font-weight: 400;\"> g\u00f6z \u00f6n\u00fcnde bulundurulur. Bu da temel m\u00fc\u015fteri verilerinin \u00f6tesine ge\u00e7mek anlam\u0131na geldi\u011finden ilgili stratejinin ki\u015fiselle\u015ftirmeden \u00e7ok daha i\u015flevsel ve detayl\u0131 oldu\u011funu ifade edebiliriz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ki\u015fiselle\u015ftirme stratejisini kullanarak bir s\u00fcre \u00f6nce y\u00fcz\u00fck sat\u0131n alan m\u00fc\u015fterilere benzer \u00fcr\u00fcnlerle \u00f6zel reklamlar verilmesini sa\u011flayabilirsiniz. Hiper ki\u015fiselle\u015ftirmeyle ise \u00f6deme y\u00f6ntemine, kullan\u0131lan kuponlara, sat\u0131\u015f yeri ve zaman\u0131na, sosyal medya etkinli\u011fine ve daha da fazlas\u0131na dayal\u0131 \u015fekilde <\/span><b>optimize edilmi\u015f reklamlar verebilirsiniz<\/b><span style=\"font-weight: 400;\">. Toplad\u0131\u011f\u0131n\u0131z veriler sayesinde y\u00fcz\u00fck gibi aksesuarlar\u0131 t\u00fcketicilerin g\u00f6z\u00fc \u00f6n\u00fcne \u00e7\u0131kararak daha verimli bir etkile\u015fim kurman\u0131z ve kullan\u0131c\u0131 beklentilerini kar\u015f\u0131laman\u0131z m\u00fcmk\u00fcnd\u00fcr.<\/span><\/p>\n<h2><b>Hiper Ki\u015fiselle\u015ftirme Ara\u00e7lar\u0131 Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Son d\u00f6nemin hiper ki\u015fiselle\u015ftirme trendlerine bak\u0131ld\u0131\u011f\u0131nda baz\u0131 kavramlar\u0131n \u00f6ne \u00e7\u0131kt\u0131\u011f\u0131 rahatl\u0131kla g\u00f6r\u00fclebilir. Bu kavramlar birlikte ve <\/span><i><span style=\"font-weight: 400;\">uyum i\u00e7erisinde kullan\u0131ld\u0131\u011f\u0131nda<\/span><\/i><span style=\"font-weight: 400;\"> do\u011fru m\u00fc\u015fterilerle etkili bir ileti\u015fim kurmak m\u00fcmk\u00fcn h\u00e2le gelir. G\u00fc\u00e7l\u00fc bir etkile\u015fimi m\u00fcmk\u00fcn k\u0131lan hiper ki\u015fiselle\u015ftirme ara\u00e7lar\u0131 \u015f\u00f6yle s\u0131ralan\u0131r:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chatbot<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ger\u00e7ek zamanl\u0131 otomasyon<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00fc\u015fteri tercihleri<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Chatbotlar t\u00fcketicilerin ihtiya\u00e7lar\u0131na \u00e7\u00f6z\u00fcm sunma noktas\u0131nda size sa\u011flad\u0131\u011f\u0131 h\u0131zla, m\u00fc\u015fterilerle kurdu\u011funuz ileti\u015fimi etkili h\u00e2le getirir. Chatbotlar sayesinde birebir g\u00f6r\u00fc\u015fmelerde m\u00fc\u015fterinize y\u00f6nelik yan\u0131tlar vermeniz m\u00fcmk\u00fcn h\u00e2le gelir. Otomasyon arac\u0131yla da \u00f6ne \u00e7\u0131kan hiper ki\u015fiselle\u015ftirme <\/span><b>\u00e7ok kanall\u0131 (omni-channel) bir ileti\u015fimi<\/b><span style=\"font-weight: 400;\"> de beraberinde getirmi\u015ftir. Bu da ileti\u015fimi diledi\u011finiz kanal arac\u0131l\u0131\u011f\u0131yla kurabilmenizi sa\u011flar. M\u00fc\u015fterilerin ne zaman, nerede ve nas\u0131l ileti\u015fim kurulaca\u011f\u0131n\u0131n karar\u0131n\u0131 vermesi de etkile\u015fimi g\u00fc\u00e7l\u00fc h\u00e2le getirir.<\/span><\/p>\n<h2><b>Hiper Ki\u015fiselle\u015ftirmenin Avantajlar\u0131 Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Rekabet ortam\u0131n\u0131n bir hayli zorlay\u0131c\u0131 oldu\u011fu g\u00fcn\u00fcm\u00fczde <\/span><i><span style=\"font-weight: 400;\">markan\u0131z\u0131n bilinirli\u011fini art\u0131rabilmek i\u00e7in<\/span><\/i><span style=\"font-weight: 400;\"> alabilece\u011finiz birtak\u0131m aksiyonlar vard\u0131r. Rekabeti f\u0131rsata \u00e7evirebilmek ve i\u015flerinizi b\u00fcy\u00fctebilmek i\u00e7in uygulayabilece\u011finiz dijital pazarlama ve <a href=\"https:\/\/smartmessage.com\/tr\/uctan-uca-pazarlama-end-to-end-marketing-nedir\/\">u\u00e7tan uca pazarlama<\/a> stratejilerinden biri de hiper ki\u015fiselle\u015ftirmedir. Son d\u00f6nemlerde ad\u0131n\u0131 s\u0131k\u00e7a duydu\u011fumuz hiper ki\u015fiselle\u015ftirmenin avantajlar\u0131 \u015fu \u015fekilde s\u0131ralanabilir:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00fc\u015fterilerin sat\u0131n al\u0131m karar\u0131n\u0131 pozitif y\u00f6nde etkiler.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Markaya olan ba\u011fl\u0131l\u0131\u011f\u0131 art\u0131r\u0131r.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pazar ihtiya\u00e7lar\u0131na cevap vermeyi kolayla\u015ft\u0131r\u0131r.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Markan\u0131n bilinirli\u011fini art\u0131r\u0131r.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00fc\u015fterilerin markaya g\u00fcvenmesini sa\u011flar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00d6zelle\u015ftirilmi\u015f deneyimden memnun kalan t\u00fcketicilerin bir\u00e7o\u011fu verilerinin toplanmas\u0131na izin verme e\u011filimi g\u00f6sterir. Yani hiper ki\u015fiselle\u015ftirme zahmetsizce veri toplanmas\u0131n\u0131 m\u00fcmk\u00fcn k\u0131lar.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Siz de hiper ki\u015fiselle\u015ftirme stratejilerinin avantajlar\u0131ndan yararlanarak markan\u0131z\u0131 oyunun i\u00e7inde tutabilmek i\u00e7in \u00f6ncelikle <\/span><b>do\u011fru teknolojilerden faydalanman\u0131z gerekir.<\/b><span style=\"font-weight: 400;\"> Gerekli altyap\u0131y\u0131 edinerek do\u011fru teknolojilerle m\u00fc\u015fterilerinize \u00f6zelle\u015ftirilmi\u015f bir deneyim sunabilir, markan\u0131z\u0131n eksikli\u011fini giderdik\u00e7e ya\u015fanan m\u00fc\u015fteri kay\u0131plar\u0131n\u0131n da \u00f6n\u00fcne ge\u00e7ebilirsiniz.<\/span><\/p>\n<h2><b>Hiper Ki\u015fiselle\u015ftirme Stratejilerinde Dikkat Edilmesi Gerekenler Nelerdir?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Hiper ki\u015fiselle\u015ftirme y\u00f6ntemini uygulamak her zaman etkili sonu\u00e7lar vermeyebilir. Bu stratejinin avantajlar\u0131ndan yararlanmak isteyen reklamc\u0131lar ve pazarlamac\u0131lar\u0131n ba\u015far\u0131y\u0131 yakalayabilmesi i\u00e7in sadece y\u00f6ntemi uygulamak yeterli de\u011fildir. Stratejiden verimli sonu\u00e7lar elde edebilmek i\u00e7in uygulama s\u0131ras\u0131nda baz\u0131 noktalara dikkat edilmesi gerekir. Markan\u0131z\u0131 hiper ki\u015fiselle\u015ftirmeyle <\/span><i><span style=\"font-weight: 400;\">ba\u015far\u0131ya ula\u015ft\u0131rmak i\u00e7in<\/span><\/i><span style=\"font-weight: 400;\"> dikkate alman\u0131z gerekenler 5 ba\u015fl\u0131k alt\u0131nda incelenebilir.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Veri Toplama<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hiper ki\u015fiselle\u015ftirme stratejisinde ilk ad\u0131m do\u011fru verileri elde etmektir. Verileriniz ne kadar kaliteli olursa t\u00fcketicilerinize sundu\u011funuz \u00f6zel deneyim de markan\u0131z i\u00e7in o kadar verimli h\u00e2le gelir. \u00dcstelik verilerin kalitesinin y\u00fcksek olmas\u0131 hizmet ve \u00fcr\u00fcn sunarken daha fazla b\u00f6l\u00fcm ekleyebilmenize ve <\/span><b>tekliflerinizi detayland\u0131rabilmenize imk\u00e2n tan\u0131r<\/b><span style=\"font-weight: 400;\">. Yani verilerinizin do\u011frulu\u011funun ki\u015fiselle\u015ftirmeye direkt olarak etki etti\u011fini s\u00f6ylemek m\u00fcmk\u00fcnd\u00fcr. Bu sayede do\u011fru t\u00fcketicilerle etkile\u015fime ge\u00e7ebilir ve daha etkili bir strateji planlayarak sat\u0131n alma ihtimallerini art\u0131rabilirsiniz.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u00d6zelle\u015ftirilmi\u015f Teklif<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tekliflerinizi \u00f6zelle\u015ftirmek kullan\u0131c\u0131lar\u0131n be\u011fenisine sundu\u011funuz \u00fcr\u00fcn ve hizmetlerin sat\u0131n al\u0131nma \u015fans\u0131n\u0131 y\u00fckseltir. T\u00fcketicilere teklif sunmadan \u00f6nce onu m\u00fc\u015fterilerin ihtiya\u00e7lar\u0131 ve istekleri i\u00e7in daha \u00f6zel bir h\u00e2le getirmeniz gerekir. Bu noktada \u00f6ncelikle t\u00fcketicileri daha yak\u0131ndan tan\u0131mal\u0131s\u0131n\u0131z. T\u00fcketicilerin yakla\u015f\u0131k %79\u2019u \u00f6nceden sat\u0131n ald\u0131klar\u0131 \u00fcr\u00fcnlerle ili\u015fkili reklamlarla yine ilgilenir. %79 gibi y\u00fcksek bir oran stratejiye baz\u0131 basit ki\u015fiselle\u015ftirmelerle ba\u015flaman\u0131n \u00f6nemini vurgular. Ya\u015f ve cinsiyet gibi <\/span><i><span style=\"font-weight: 400;\">basit verileri toplayarak<\/span><\/i><span style=\"font-weight: 400;\"> teklifinizi \u00f6zelle\u015ftirmeye ba\u015flayabilirsiniz. Ard\u0131ndan saptanan \u00fcr\u00fcnleri veya hizmetleri hangi m\u00fc\u015fterilerin sat\u0131n alma ihtimalinin daha y\u00fcksek oldu\u011funu belirleyebilirsiniz.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u015eubat ve a\u011fustos aylar\u0131nda sat\u0131n al\u0131mlar\u0131n\u0131 ger\u00e7ekle\u015ftiren m\u00fc\u015fteriler i\u00e7in \u00f6zelle\u015ftirilmi\u015f tekliflerinizi bu tarihlere <\/span><b>yak\u0131n bir s\u00fcre kala<\/b><span style=\"font-weight: 400;\"> sunabilmeniz m\u00fcmk\u00fcnd\u00fcr. Yani Ocak ve Temmuz aylar\u0131nda \u00f6nceki sat\u0131n alma al\u0131\u015fkanl\u0131klar\u0131na g\u00f6re ki\u015fiselle\u015ftirilmi\u015f mesajlar haz\u0131rlay\u0131p etkile\u015fime ge\u00e7ebilirsiniz. Bu sayede markan\u0131z i\u00e7in daha faydal\u0131 sonu\u00e7lar elde etmeniz m\u00fcmk\u00fcn h\u00e2le gelir.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Ki\u015fiselle\u015ftirilmi\u015f Mesajla\u015fma<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">M\u00fc\u015fterilerinize daha \u00f6zel hissettirmek ve beklentilerini kar\u015f\u0131lamak i\u00e7in ki\u015fiselle\u015ftirilmi\u015f mesajla\u015fma se\u00e7ene\u011fini de mutlaka de\u011ferlendirmelisiniz. Geli\u015fmi\u015f ki\u015fiselle\u015ftirilmi\u015f pazarlama yaz\u0131l\u0131mlar\u0131 <\/span><i><span style=\"font-weight: 400;\">en uygun mesajla\u015fma y\u00f6ntemini<\/span><\/i><span style=\"font-weight: 400;\"> kullanman\u0131za yard\u0131mc\u0131 olur. Hiper ki\u015fiselle\u015ftirme, kullan\u0131c\u0131lar\u0131n t\u00fcketim davran\u0131\u015flar\u0131n\u0131 ve ki\u015fisel verilerini; yani ki\u015fiselle\u015ftirmeyi de kapsar. Bu yaz\u0131l\u0131mlar sayesinde a\u015fa\u011f\u0131da s\u0131ralananlar da d\u00e2hil olmak \u00fczere \u00f6zelle\u015ftirilmi\u015f e-postalar tasarlaman\u0131z m\u00fcmk\u00fcnd\u00fcr:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">E-postan\u0131n nerede ve ne zaman a\u00e7\u0131ld\u0131\u011f\u0131na ba\u011fl\u0131 olarak de\u011fi\u015fen dinamik i\u00e7erikler<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Herhangi bir \u00fcr\u00fcn\u00fcn stoklar\u0131 t\u00fckendi\u011finde dinamik olarak bu bilgiyi de\u011fi\u015ftirme imk\u00e2n\u0131<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ger\u00e7ek zamanl\u0131 fiyatland\u0131rma<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00fcketicilerin inceledi\u011fi \u00fcr\u00fcnlerin analizi<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00d6zel olarak geli\u015ftirilen yaz\u0131l\u0131mlar\u0131n sundu\u011fu t\u00fcm bu olanaklar sayesinde m\u00fc\u015fterilerinize daha iyi \u015fekilde hitap edebilmeniz m\u00fcmk\u00fcn h\u00e2le gelir. Ki\u015fiselle\u015ftirilmi\u015f mesajlar \u00fcr\u00fcnlerinizin ve hizmetlerinizin <\/span><b>sat\u0131n al\u0131nma ihtimalinin artmas\u0131nda<\/b><span style=\"font-weight: 400;\"> da \u00f6nemli bir rol oynar.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">\u00c7e\u015fitli Kanallar<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Toplan\u0131lan m\u00fc\u015fteri verilerinin \u00e7ok kanall\u0131 pazarlamayla birle\u015ftirilmesi kullan\u0131c\u0131larla markan\u0131z aras\u0131nda sa\u011fl\u0131kl\u0131 bir ileti\u015fim kurulmas\u0131na yard\u0131mc\u0131 olur. Web siteleri, e-posta, ak\u0131ll\u0131 telefonlar ve sosyal medyalar\u0131n hepsi faydalanabilmeniz i\u00e7in \u00e7e\u015fitli ki\u015fiselle\u015ftirme ve \u00f6zelle\u015ftirme ayr\u0131cal\u0131klar\u0131 vadeder. Bu ayr\u0131cal\u0131klardan yararlan\u0131p verim alabilmek i\u00e7in <\/span><i><span style=\"font-weight: 400;\">g\u00fcncel kalmay\u0131 unutmamal\u0131s\u0131n\u0131z<\/span><\/i><span style=\"font-weight: 400;\">. G\u00fcncel kalmak i\u00e7in de s\u00fcrekli takipte olman\u0131z gerekir.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Zamanlama<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hiper ki\u015fiselle\u015ftirmede pazarlama s\u00fcrecini manuel \u015fekilde y\u00f6netmek kimi zaman zor olabilir. Elde edilen her veri fayda sa\u011flamayaca\u011f\u0131ndan baz\u0131lar\u0131n\u0131n elenmesi gerekir. B\u00fct\u00fcn verileri ve mesajlar\u0131 de\u011ferlendirmek g\u00fcnlerinizi bile alabilir. Zamandan tasarruf etmek i\u00e7in tercih edebilece\u011finiz birka\u00e7 se\u00e7ene\u011finiz vard\u0131r. Pazarlama otomasyonu kullanmak bunlardan biridir. Ayr\u0131ca <\/span><b>tahmine dayal\u0131 analitik ara\u00e7lardan<\/b><span style=\"font-weight: 400;\"> da yard\u0131m alabilirsiniz. S\u00f6z konusu ara\u00e7lar mesajlar\u0131 iletmek ve yan\u0131t g\u00f6ndermek i\u00e7in en uygun zamanlar\u0131 tespit etmenize yard\u0131mc\u0131 olur.<\/span><\/p>\n<h2><b>Hiper Ki\u015fiselle\u015ftirme Deneyiminiz SmartMessage ile Zirveye Ula\u015fs\u0131n!<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">G\u00fcn\u00fcm\u00fczde pek \u00e7ok m\u00fc\u015fteri, markalar\u0131n kendilerini tam anlam\u0131yla tan\u0131mas\u0131na ve buna g\u00f6re bir deneyim sunmas\u0131na \u00f6nem g\u00f6sterir. Hiper ki\u015fiselle\u015ftirme, bu noktada kullan\u0131c\u0131n\u0131n beklentilerini kar\u015f\u0131layacak \u00e7\u00f6z\u00fcmler sunarak ciddi bir rekabet fark\u0131 yarat\u0131r. SmartMessage Journey Manager, sundu\u011fu ger\u00e7ek zamanl\u0131 pazarlama otomasyonu teknolojileri ile i\u015fletmelerin hiper ki\u015fiselle\u015ftirme alan\u0131ndaki ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamakla kalmaz, ayn\u0131 zamanda b\u00fcy\u00fck bir verimlilik art\u0131\u015f\u0131 da sa\u011flar.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>G\u00fcn\u00fcm\u00fczde h\u0131zla yeni standartlar olu\u015fturan ki\u015fiselle\u015ftirilmi\u015f hizmetler, kullan\u0131c\u0131 beklentilerinde ciddi bir art\u0131\u015f ya\u015fanmas\u0131na sebep oldu&#8230;.<\/p>\n","protected":false},"author":6,"featured_media":37686,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[511],"tags":[],"class_list":{"0":"post-38216","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-dijital-pazarlama"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage<\/title>\n<meta name=\"description\" content=\"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\" \/>\n<meta property=\"og:site_name\" content=\"SmartMessage\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-16T21:51:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-15T12:23:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SmartMessage\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"SmartMessage\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\"},\"author\":{\"name\":\"SmartMessage\",\"@id\":\"https:\/\/smartmessage.com\/#\/schema\/person\/ae7a88fc113f3524dd9583d4ff9428de\"},\"headline\":\"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri : Verinin G\u00fcc\u00fc\",\"datePublished\":\"2023-03-16T21:51:50+00:00\",\"dateModified\":\"2024-05-15T12:23:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\"},\"wordCount\":1838,\"publisher\":{\"@id\":\"https:\/\/smartmessage.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp\",\"articleSection\":[\"Dijital Pazarlama\"],\"inLanguage\":\"tr\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\",\"url\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\",\"name\":\"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage\",\"isPartOf\":{\"@id\":\"https:\/\/smartmessage.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp\",\"datePublished\":\"2023-03-16T21:51:50+00:00\",\"dateModified\":\"2024-05-15T12:23:41+00:00\",\"description\":\"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!\",\"breadcrumb\":{\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage\",\"url\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp\",\"contentUrl\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp\",\"width\":2560,\"height\":1440},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/smartmessage.com\/tr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Dijital Pazarlama\",\"item\":\"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri : Verinin G\u00fcc\u00fc\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/smartmessage.com\/#website\",\"url\":\"https:\/\/smartmessage.com\/\",\"name\":\"SmartMessage\",\"description\":\"Omnichannel Marketing and Customer Experience\",\"publisher\":{\"@id\":\"https:\/\/smartmessage.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/smartmessage.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"tr\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/smartmessage.com\/#organization\",\"name\":\"SmartMessage\",\"url\":\"https:\/\/smartmessage.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"tr\",\"@id\":\"https:\/\/smartmessage.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/02\/smartmessage-logo-white.png\",\"contentUrl\":\"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/02\/smartmessage-logo-white.png\",\"width\":2000,\"height\":499,\"caption\":\"SmartMessage\"},\"image\":{\"@id\":\"https:\/\/smartmessage.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/smartmessage.com\/#\/schema\/person\/ae7a88fc113f3524dd9583d4ff9428de\",\"name\":\"SmartMessage\",\"url\":\"https:\/\/smartmessage.com\/tr\/author\/smartmessage\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage","description":"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/","og_locale":"tr_TR","og_type":"article","og_title":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage","og_description":"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!","og_url":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/","og_site_name":"SmartMessage","article_published_time":"2023-03-16T21:51:50+00:00","article_modified_time":"2024-05-15T12:23:41+00:00","og_image":[{"width":2560,"height":1440,"url":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp","type":"image\/jpeg"}],"author":"SmartMessage","twitter_card":"summary_large_image","twitter_misc":{"Yazan:":"SmartMessage","Tahmini okuma s\u00fcresi":"6 dakika"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#article","isPartOf":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/"},"author":{"name":"SmartMessage","@id":"https:\/\/smartmessage.com\/#\/schema\/person\/ae7a88fc113f3524dd9583d4ff9428de"},"headline":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri : Verinin G\u00fcc\u00fc","datePublished":"2023-03-16T21:51:50+00:00","dateModified":"2024-05-15T12:23:41+00:00","mainEntityOfPage":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/"},"wordCount":1838,"publisher":{"@id":"https:\/\/smartmessage.com\/#organization"},"image":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage"},"thumbnailUrl":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp","articleSection":["Dijital Pazarlama"],"inLanguage":"tr"},{"@type":"WebPage","@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/","url":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/","name":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri | SmartMessage","isPartOf":{"@id":"https:\/\/smartmessage.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage"},"image":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage"},"thumbnailUrl":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp","datePublished":"2023-03-16T21:51:50+00:00","dateModified":"2024-05-15T12:23:41+00:00","description":"M\u00fc\u015fteri davran\u0131\u015flar\u0131na bak\u0131larak \u00f6zel pazarlama stratejileri geli\u015ftiren hiper ki\u015fiselle\u015ftirme devri hakk\u0131nda merak ettikleriniz SmartMessage!da!","breadcrumb":{"@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#breadcrumb"},"inLanguage":"tr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/"]}]},{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#primaryimage","url":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp","contentUrl":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/03\/facial-recognition-collage-concept-scaled.webp","width":2560,"height":1440},{"@type":"BreadcrumbList","@id":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/dijital-pazarlamada-hiper-kisisellestirme-devri\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/smartmessage.com\/tr\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/smartmessage.com\/tr\/blog-tr\/"},{"@type":"ListItem","position":3,"name":"Dijital Pazarlama","item":"https:\/\/smartmessage.com\/tr\/blog-tr\/dijital-pazarlama\/"},{"@type":"ListItem","position":4,"name":"Dijital Pazarlamada Hiper Ki\u015fiselle\u015ftirme Devri : Verinin G\u00fcc\u00fc"}]},{"@type":"WebSite","@id":"https:\/\/smartmessage.com\/#website","url":"https:\/\/smartmessage.com\/","name":"SmartMessage","description":"Omnichannel Marketing and Customer Experience","publisher":{"@id":"https:\/\/smartmessage.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smartmessage.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"tr"},{"@type":"Organization","@id":"https:\/\/smartmessage.com\/#organization","name":"SmartMessage","url":"https:\/\/smartmessage.com\/","logo":{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/smartmessage.com\/#\/schema\/logo\/image\/","url":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/02\/smartmessage-logo-white.png","contentUrl":"https:\/\/smartmessage.com\/wp-content\/uploads\/2023\/02\/smartmessage-logo-white.png","width":2000,"height":499,"caption":"SmartMessage"},"image":{"@id":"https:\/\/smartmessage.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/smartmessage.com\/#\/schema\/person\/ae7a88fc113f3524dd9583d4ff9428de","name":"SmartMessage","url":"https:\/\/smartmessage.com\/tr\/author\/smartmessage\/"}]}},"_links":{"self":[{"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/posts\/38216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/comments?post=38216"}],"version-history":[{"count":5,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/posts\/38216\/revisions"}],"predecessor-version":[{"id":41996,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/posts\/38216\/revisions\/41996"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/media\/37686"}],"wp:attachment":[{"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/media?parent=38216"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/categories?post=38216"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartmessage.com\/tr\/wp-json\/wp\/v2\/tags?post=38216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}